Email Software

If you are having problems with your email software
please try using webmail:
Check Webmail Email Setup Wizard


We recommend:

Outlook 2013

Windows Live Mail


Outlook 2010

Windows Mail

Mozilla Thunderbird

Outlook 2007

Download Thunderbird


Mac Mail

Smart Phones

Windows Mobile


Email Server Port Numbers

Server Type Server Name Port
Incoming Server IMAP 993
Outgoing Server SMTP 25, 465, 587, 8025, 2525
  • Ensure any time you are asked for a 'Username' you input your email address in full.
  • When using these details, ensure the option for SSL is selected.
  • Any time you see a password automatically inputted for you, delete it and type it yourself again. You need to find both the Incoming and Outgoing settings for your new mailbox so you may need to click on 'More Options' or 'Advanced' to get to these.
Use of our email service is subject to our Email Terms & Conditions

What is the difference between IMAP and POP email service
Contact Our Support Team

If you haven't found the answer you are looking for above, feel free to submit a support ticket or call the office and one of our Passionate Support Team members will be happy to help
or call :
02380 633 644
Service Hours are from
9:00 till 5:30pm Mon - Fri
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