Manage Replying & Forwarding Citations
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1) Click the Settings link, located in the upper right corner of the webmail window. 2) Click Compose Email, located in the left pane. 3) In the Replying & Formatting Citations section, you can make adjustments to the citations that are included in email you reply to and forward. Select an option from the When I reply to an email, include drop-down menu. 4) If you selected User-Defined, you can enter customized start and end text, in the User-defined start text and User-defined end text boxes. 5) Click the Save button. 
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