Email Setup


You can send and receive email using our advanced Webmail service which also allows you edit your auto-responders, spam settings, forwarding and much more.

Log into Webmail

Email Software

If you would like to download emails to your computer we recommend Thunderbird which is available for either Mac and Windows.  Simply add your email address and password when prompted.


Alternative Software

You can use virtually any email software, device or smartphone to collect your emails. For detailed setup guides please click on the link below.  We strongly recommend however that you use Thunderbird or Outlook as these are much easier to setup and manage!


Email Wizard - Setup Guides

If you would like to setup emails on your Phone, Tablet or PC please use our setup wizard at the link below.  Simply log in to the Wizard using your email address and password with us and follow the instructions.



Server Settings

Server Name Port Tips
Incoming Server 993 Always ensure that SSL is selected
Outgoing Server 25, 465, 587, 8025, 2525

Existing configuration

When you are looking at moving emails around or transferring a domain it is crucial you know exactly how your existing emails are stored and what type of configuration, whether IMAP or POP, you have your emails configured as. To help you find out which you use we have a few guides found below for the most popular Mail Clients:

Outlook 2013
Outlook 2010
Outlook 2007, Outlook 2003 & Outlook 2002 / XP
Outlook 2000, Outlook 98 & Outlook Express
Windows Live Mail
Mozilla Thunderbird

Contact Our Support Team

If you haven't found the answer you are looking for above, feel free to submit a support ticket or call the office and one of our Passionate Support Team members will be happy to help
or call :
02380 633 644
Service Hours are from
9:00 till 5:30pm Mon - Fri
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