| Reporting Spam |
| Thursday, 17 May 2007 |
Reporting Spam
If you receive a spam message, select or open the message, and then click the Report Spam link.
This helps our spam filters to work more efficiently to eliminate spam from your inbox.
Allowing Specific Addresses to Bypass the Spam Filter When you add an email address or domain to your Safe List, you ensure that spam filters will not incorrectly identify as spam
the mail you receive from those recipients.
When you receive a message, you can add the sender to your
Safe List by clicking the Trust Sender link.
Or, to add addresses manually to the Safe List:
1. Click the Settings link, located in the Main Menu.
2. Click the Manage safelists link.
3. Enter an email address or domain in the first box.
4. Click the Add button.
5. To remove an address or domain from the list, select the
item and click the Remove button.
6. Click the Save Changes button.
Checking and Purging the Spam Folder
It is important to check your Spam folder periodically to ensure that the spam filter is correctly identifying spam. You should also purge your Spam folder regularly. If you are using a POP3 email
client, you will need to log in to webmail to view your Spam folder.
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